My Cashpay Card Has funds but when i call to check my account, i enter my card number b...

GetHuman3237435's customer service issue with Bank of America from July 2019

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The issue in GetHuman3237435's own words
My Cashpay Card Has funds but when i call to check my account, i enter my card number but it says they cant find account which is weird because ive been gettin paid these past * weeks on the same card & never gave me this problem
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Bank of America

Customer service issue
Reported by GetHuman3237435
Jul 12th, 2019 - 4d ago
I have an issue with Bank of America too
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Seen by 4 customers so far
Similar issue to 16679 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman3237435 started working on this issue
Jul 12th 5:26pm