I need to access my online banking, but it needs to confirm my account. The problem is...

GetHuman1706861's customer service issue with Bank of America from December 2018

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1706861's own words
I need to access my online banking, but it needs to confirm my account. The problem is my confirmation phone number is my home phone, not my mobile phone number. I'm not home to answer the phone. So, I need someone to help me to set my phone number to my mobile phone.
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Bank of America

Customer service issue
Reported by GetHuman1706861
Dec 7th, 2018 - 7d ago
I have an issue with Bank of America too
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Seen by 5 customers so far
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Timeline
GetHuman1706861 started working on this issue
Dec 7th 12:53am