I have an iPhone ** max pro. Before the last update to my phone I could get my emails f...

GetHuman4630361's problème de service client avec Apple de juillet 2021

Aide sur mon problème Apple
The issue in GetHuman4630361's own words
I have an iPhone ** max pro. Before the last update to my phone I could get my emails from Comcast. After the update I stopped getting my emails. I can't fix it. Need help!

GetHuman4630361 did not yet indicate what Apple should do to make this right.

How GetHuman4630361 fixed the problem
Apple customer service contacted me and then researched the Comcast problem and told me I needed to go to the security section of the email and check the box that allows *rd party devices to send emails to the iphone. *It worked and now I am once again receiving my emails.
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Apple

Problème de service client
Reported by GetHuman4630361
juil. 8, 2021 - il y a 2 mois
Fixed
GetHuman4630361 shared how to fix
Vu par 12 clients jusqu'à présent
Problème similaire à 2949 autres
0 clients suivant ce
Items needed
Numéro de commande
Adresse de facturation
identifiant Apple
Numéro de téléphone sur le compte

Timeline

GetHuman4630361 a commencé à travailler sur ce problème
juil. 8 3:01pm
GetHuman4630361 a confirmé que le problème était résolu. Hourra!
juil. 8 10:38pm