I had my phone unlocked thru my carrier, but for some reason it's not registering as unlocked

GetHuman-lediaz's customer service issue with Apple from December 2018

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The issue in GetHuman-lediaz's own words
The problem: I had my phone unlocked thru my carrier, but for some reason it's not registering as unlocked
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Apple

Customer service issue
Reported by GetHuman-lediaz
Dec 6th, 2018 - 8d ago
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Timeline
GetHuman-lediaz started working on this issue
Dec 6th 7:42pm