Change in charges. No notice*Customer Support. Lacking. *I will probably be switching t...

GetHuman2458488's customer service issue with Anthem Blue Cross CA from March 2019

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The issue in GetHuman2458488's own words
Change in charges. No notice*Customer Support. Lacking. *I will probably be switching to a different provider to start next month. *Instead of the usual $**.** I was charged $ ***.**. I called and was told now for * months at a time. Nice to have had warning. And what was the increase to $**.**. Yeah, not a whole lot but sneaky. I’d like to have been told. I’m now on fixed income. *I’ll continue this month since I’ve obviously paid for this month plus a small ‘bonus’. If everyone of your customers paid extra that has the propensity to make a tidy sum. *I cry foul. Sure text me. *Obviously it’s not important enough to explain more personally on the phone.
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Anthem Blue Cross CA

Customer service issue
Reported by GetHuman2458488
Mar 12th, 2019 - 6 mons ago
I have an issue with Anthem Blue Cross CA too
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Seen by 2 customers so far
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GetHuman2458488 started working on this issue
Mar 12th 2:53am