I invited my daughter to be a contributor to my Ancestry account. She received the invi...

GetHuman3632885's customer service issue with Ancestry.com from September 2019

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The issue in GetHuman3632885's own words
I invited my daughter to be a contributor to my Ancestry account. She received the invite and opened and joined. Unfortunately, everything is marked "private". All she is able to see are me and my husband. It is really important that she be able to access this information as it will be used in a school project for my grandson. My phone is ***-***-****. e-mail: *****@***.com.
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Ancestry.com

Customer service issue
Reported by GetHuman3632885
Sep 22nd, 2019 - a mon ago
I have an issue with Ancestry.com too
Not resolved
Seen by 6 customers so far
Similar issue to 5286 others
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Timeline
GetHuman3632885 started working on this issue
Sep 22nd 10:19pm