Traveling on train ** to NYC, sitting in food car with friends. Several purchased items...
GetHuman-roethurm's problème de service client avec Amtrak de octobre 2019
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The issue in GetHuman-roethurm's own words
Traveling on train ** to NYC, sitting in food car with friends. Several purchased items to drink & eat an two of us had our own drink bottles of Mt dew an Stewart came by an told us to get the bottles we are drinking from off the table, it wasn’t allowed because it wasn’t purchased here. Say what? We purchased tickets and we are allowed our own snacks, etc. This is rude an unacceptable. Spending over $*** a ticket an can’t have a soda bottle on a food table? First time traveling AmTrac, it may be our last.
GetHuman-roethurm did not yet indicate what Amtrak should do to make this right.
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Checked your web site rules, verified this is correct. Will have to consider other alternatives of travel in future
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