I purchased tickets for me and my sister from New York to Nashville Tennessee. The trai...

GetHuman-bethblin's problème de service client avec Amtrak de juin 2019

Aide sur mon problème Amtrak
First: share to improve GetHuman-bethblin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bethblin may need:
Qui a effectué cette réservation, référence de réservation, adresse de facturation et adresse e-mail sur le compte
The issue in GetHuman-bethblin's own words
I purchased tickets for me and my sister from New York to Nashville Tennessee. The train took us to Toledo Ohio and then they put us on a bus to Nashville. The bus broke down and the driver took to truck stop to get it fixed, but a customer had to help her. We had no food for the * *** hours delay and my sister is on medication for cancer and heart disease. The delay caused us to miss our shuttle to the hotel and I ended up paying $***On way back we were supposed to leave Nashville at **:** and we didn’t have a driver. There for * hours and by time we stood in line to get a $* meal ticket we had to get on bus.*We ended up not eating for ** hours and that was on the train at *:** when Carr opened. I need to get some money back, this was already a $*** trip plus taxis because we missed shuttle

GetHuman-bethblin did not yet indicate what Amtrak should do to make this right.

How GetHuman-bethblin fixed the problem

We are waiting for GetHuman-bethblin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amtrak's attention and get better help faster. Tap below to get started.
Vous avez également Amtrak problèmes?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amtrak

Problème de service client
Reported by GetHuman-bethblin
juin 15, 2019 - il y a un an
Not resolved
Vu par 8 clients jusqu'à présent
Problème similaire à 2931 autres
0 clients suivant ce

Timeline

GetHuman-bethblin a commencé à travailler sur ce problème
juin 15, 2019 6:15pm