My baggage is lost. Baggage tracker says:*Status *Location *Date *Local time *Flight**L...

GetHuman-chibicat's problème de service client avec American Airlines de juillet 2022

Aide sur mon problème American Airlines
First: share to improve GetHuman-chibicat's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chibicat may need:
Numéro de vol, numéro de confirmation, numéro de billet, e-mail sur la commande, numéro de téléphone sur la commande, nom des passagers, adresse du domicile et date de naissance
The issue in GetHuman-chibicat's own words
My baggage is lost. Baggage tracker says:*Status *Location *Date *Local time *Flight**Loaded on plane *Chicago, Illinois (ORD) *July *, **** ***:** PM *BA *****Loaded on plane *Windsor Locks*Hartford, Connecticut (BDL) *July *, **** ***:** PM *AA *****Third flight was cancelled (BA *** LHR -* HAJ). Was booked on a different flight (BA *** London -* Zurich, then LX **** Zurich -* Hamburg). The baggage obviously never made it to the new flights: On the boarding passes of the last two flights, it says Bags ***.*I could not report to anyone at Hamburg airport about the missing baggage because there was no one at the counter (waited for ** min).*So my baggage is likely still in London. I want to report to someone, but the web form only allows me if the baggage missing for more than * days. But it was not even registered for the last to flights. So waiting for * days is not going to change anything.*How to report this? Can you help me?

GetHuman-chibicat did not yet indicate what American Airlines should do to make this right.

How GetHuman-chibicat fixed the problem

We are waiting for GetHuman-chibicat to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Vous avez également American Airlines problèmes?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

American Airlines

Problème de service client
Reported by GetHuman-chibicat
juil. 3, 2022 - il y a un mois
Not resolved
Vu par 2 clients jusqu'à présent
Problème similaire à 57 autres
0 clients suivant ce

Timeline

GetHuman-chibicat a commencé à travailler sur ce problème
juil. 3 10:20am