I flew air canada from chicago to Edinburgh. A two legged journey. Chicago to Ontario a...
GetHuman-jazzdaki's problème de service client avec Air Canada de juin 2022
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The issue in GetHuman-jazzdaki's own words
I flew air canada from chicago to Edinburgh. A two legged journey. Chicago to Ontario and Ontario to Edinburgh. They cut it so close for my connecting flight that I literally was the last person allowed on the plane to Edinburgh. They assured me that my luggage would arrive too. It did not. No air canada desk was available at the airport in Edinburgh and we were all (probably about ** of us) instructed to file a repost at the swissport lost luggage desk. We did (I did). No tracing number was given to us so I cannot file an online report. We were assured that we would be called or emailed - that has not happened. I tried to call yesterday and was put on hold. I held for almost two hours and the call was cut off by air canada. I have NO way to contact them further and am stuck in Edinburgh and on to the Highlands with only what I was wearing and a few items I managed to purchase yesterday. I have all the information about my flights AC*** from chicago and AC*** from Ontario. June **th. I also have the claim ticket and info. I’m pissed as can be. Can you help?
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