Re: Booking Identification Number * *********** The confirmation number above is for...
GetHuman-holenski's Rembourser mon problème de réservation avec Agoda à partir de décembre 2021
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Adresse e-mail sur le compte, 4 derniers chiffres de la carte de paiement, numéro de téléphone sur la réservation et numéro de réservation
Top Tip from another customer
Si Booking.com appelle l'hôtel et que celui-ci refuse le remboursement, vous pouvez toujours appeler l'hôtel directement vous-même pour présenter votre demande de remboursement.
The issue in GetHuman-holenski's own words
Re: Booking Identification Number * *********** The confirmation number above is for a paid booking. The monies were not received at the hostel, and I was asked to pay again, or else leave. I am extremely unhappy about the altercation that this caused with the establishment. In the end, after a frustrating interaction with the owner, I was told to leave. ** I want a full refund issued to my card immediately. I have tried for two days to reach a customer service agent through numbers that I found on the internet, and was not able to get through, nor reach a person. ** I hope that this situation may be resolved swiftly, so as not to occur an escalation of any kind with any, and all, pertaining governing bodies. ** I may be reached at the following ***-***-****, or at *****@***.com
Refunding the entire amount - in double - for the days that I have wasted trying to resolve this issue.
I have called an international governing body regarding bookings. Tomorrow, I will call the police, and have them investigated for fraud.
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