Hi. I booked my room, chose the option to pay at the hotel upon check in. But then, i c...

GetHuman6870583's problème de service client avec Agoda de décembre 2021

Aide sur mon problème Agoda
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Before contacting them, items GetHuman6870583 may need:
Adresse e-mail sur le compte, 4 derniers chiffres de la carte de paiement, numéro de téléphone sur la réservation et numéro de réservation
The issue in GetHuman6870583's own words
Hi. I booked my room, chose the option to pay at the hotel upon check in. But then, i cancelled my reservation Dec *, **** and i had until dec * to cancel it without any charge. But my debit card was charged with the amount Php *,***.**. Did chat with Agoda customer service but was told that i was not charged. How and when do i get my refund? Can you please provide me a number to call so i can to talk to someone. Thanks.

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Agoda

Problème de service client
Reported by GetHuman6870583
déc. 3, 2021 - il y a 2 mois
Not resolved
Vu par 2 clients jusqu'à présent
Problème similaire à 440 autres
0 clients suivant ce

Timeline

GetHuman6870583 a commencé à travailler sur ce problème
déc. 3, 2021 7:34pm