I can't log into my at and t account and ny bill is what higher than it smwasnsupoised...

GetHuman6530195's problème de service client avec AT&T de août 2021

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The issue in GetHuman6530195's own words
I can't log into my at and t account and ny bill is what higher than it smwasnsupoised to be I ordered a phone almost a month ago paid the taxes and etc wfteer speaker with supervisor due to all my problems then I still don't get phone but paid for it and yet have never used my *ne line shoot Idk *ven where the Sim card would be now since it's taking so long long dor yall to send my second phone and now that yall have taken even longer and now that my bill is *** something even know I've only had service for month or so and even made a mpayemnt and should have had ** dollar credits on my account as well so what Sally is going on eith you guys this is outrageous the last supervisor I spoke with had to tell me bout diff promotion due to oyou all telling me I could get samsung s** for free to little monthly payment software I jsut paid the taxes on the phoen but then you had sent the wrong Sim card but I didn't realize it till I was supposed to be gettin my new phone so by time you sent another rose again and the * weeks was up I went to order the same ohien and you all tell me no oncsnt which is yet another problem so I go eith iPhone but asked what if I don't like it do I ahve ** days to c a huge my mind because now since I started first line it's been more thsn w*day s now but home stay if something els ehaooens bad I we ont be able to handle at and t services anymore and he said if I didn't like the phone and still ahd problem that we could figure it out or I could go ahead nd end my services so I'm pretty sure that's what I'm probably going to have to do due to to all thes enrollees I mena I paid for a I phone ** Promax I think it was in lavender and here it is almost * to * weeks later still with no second line but yet writing charged for insurance and getting charged for services on *nd device and etc and then yall even **** my ohien bill off for a week because of it then made me make ** dollar payment and then few days later tell me your turning me off again yet last time I spoke with skmekne too they were supposed to help wm get into my account bit they still haven't and so I still can't login to view something at frigging all....

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AT&T

Problème de service client
Reported by GetHuman6530195
août 31, 2021 - il y a 2 mois
Not resolved
Vu par 7 clients jusqu'à présent
Problème similaire à 4659 autres
0 clients suivant ce

Timeline

GetHuman6530195 a commencé à travailler sur ce problème
août 31 2:05am