After nearly ** years as a customer, ATT poor service finally drove me away. I switche...

GetHuman6039984's Contester un problème de facturation avec AT&T à partir de mai 2021

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Vous pouvez également contester des frais via l'application. Une fois connecté, recherchez votre trajet sous Vos voyages, sélectionnez le trajet que vous souhaitez contester, puis cliquez sur «Je souhaite un remboursement», puis sélectionnez le motif de la demande de remboursement.
The issue in GetHuman6039984's own words
After nearly ** years as a customer, ATT poor service finally drove me away. I switched to T-mobile in March, followed up with a phone call with a human to confirm the account cancellation. Was told I would have a refund, as I *pre-paid* for service with autopay. Not only have I not received the refund, they went ahead and charged me for the *next* month too, and of course won't change it. They also locked me out of the online account, so I couldn't even get to last months online bill, which I assumed reflected the refund they promised, and now getting hate mail for a "past due balance". I will have to pay the giant, of course, to protect my credit, even though it is wrong, it is not what I was told, but guessing noone at ATT actually cares about their customers any more anyway.

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AT&T

Contester un problème de frais
Reported by GetHuman6039984
mai 6, 2021 - il y a un mois
Not resolved
Vu par 1 client jusqu'à présent
Problème similaire à 4317 autres
0 clients suivant ce

Timeline

GetHuman6039984 a commencé à travailler sur ce problème
mai 6 6:26pm