I was trying to activate my solar generator to my internet. The internet is blocking t...

GetHuman6039801's problème de service client avec AT&T de mai 2021

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The issue in GetHuman6039801's own words
I was trying to activate my solar generator to my internet. The internet is blocking the generator from connecting. When I called customer service I was on hold for over one hour being transferred to other departments and people. The issue still is not resolved even after the second day. The customer service department is not willing to correct this situation. The second day here I called corporate headquarters and kept getting transferred to that useless customer service center. The customer service center keeps asking for information that was never put on my account. The garbage they have been wanting can NOT be put on my account and has never been used before. I have been trying to get ahold of corporate to voice my treatment by your customer service center. They made me mad enough to almost swear. I started out being polite but after the run around and being ignored or disregarded because I didn’t have some garbage they claim has always been on the account.

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AT&T

Problème de service client
Reported by GetHuman6039801
mai 6, 2021 - il y a un mois
Not resolved
Vu par 1 client jusqu'à présent
Problème similaire à 4316 autres
0 clients suivant ce

Timeline

GetHuman6039801 a commencé à travailler sur ce problème
mai 6 5:45pm