I am having an issue with my whole bill with AT&T! The did suspend my account I have no...

GetHuman3569580's customer service issue with AT&T from September 2019

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The issue in GetHuman3569580's own words
I am having an issue with my whole bill with AT&T! The did suspend my account I have no phone to call them! My bill should not have been as high as it is! I have been such a good customer! I want to continue with AT&T I did not want my accounts suspend but there was no way I could pay *** dollars for my bill and it’s all added up to ****.**! It would make more sense for AT&T to work with me somehow and keep me as a customer as to not working with me and they never get my money for any of this past bill or have my future business! I did do some upgrading but my bill should not have been this way! I’m am so sad and sick about this! My family my gma my mom in the nursing home needs our phones! I want to still be with AT&T! This isn’t right! I have been such a good customer! I have been trying to find an email to contact them! I have tried to contact them through Facebook but they wasn’t any help and I cannot call bc I have no phone service not a house phone nor ppl I can run to to use the phone! Please help me figure this out! All they have to do is try to work with me somehow! It makes better Sense to work with me, so that they continue to have my business as to them not ever getting their money from me!
GetHuman3569580 did not yet indicate what AT&T should do to make this right.
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AT&T

Customer service issue
Reported by GetHuman3569580
Sep 11th, 2019 - a mon ago
I have an issue with AT&T too
Not resolved
Seen by 4 customers so far
Similar issue to 12305 others
0 customers following this
Timeline
GetHuman3569580 started working on this issue
Sep 11th 10:50am
GetHuman3569580 indicated the issue is not fixed yet.
Sep 14th 11:08am