I need help gaining my reward card.*I did not receive a code in the mail and when I put...

GetHuman-mahebert's customer service issue with AT&T from May 2019

Help with my AT&T issue
The issue in GetHuman-mahebert's own words
I need help gaining my reward card.*I did not receive a code in the mail and when I put my acct number in, the response is No such number.
GetHuman-mahebert did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-mahebert fixed the problem
I stayed on HOLD for an hour!!! Finally a rep came on the line and coreected my acct to send out gidt card.
Please help with my AT&T issue
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AT&T

Customer service issue
Reported by GetHuman-mahebert
May 16th, 2019 - 7d ago
I have an issue with AT&T too
Fixed
GetHuman-mahebert shared how to fix
Seen by 9 customers so far
Similar issue to 8521 others
0 customers following this
Items needed
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Timeline
GetHuman-mahebert started working on this issue
May 16th 5:04pm
GetHuman-mahebert indicated the issue is not fixed yet.
May 16th 9:16pm
GetHuman-mahebert indicated the issue is not fixed yet.
May 16th 9:17pm
GetHuman-mahebert confirmed the issue is fixed. Hooray!
May 19th 5:18pm
GetHuman-mahebert confirmed the issue is fixed. Hooray!
May 19th 5:18pm