I have the worst customer service I’ve ever had. Ross would not tell me his last name b...

GetHuman-pdelgaic's customer service issue with AT&T from January 2019

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The issue in GetHuman-pdelgaic's own words
I have the worst customer service I’ve ever had. Ross would not tell me his last name but gave me employee number CB***C. They would not help me with my issue and continued to be rude to me on the phone. One of the employees under Ross told me to get Dish network if I wasn’t satisfied. Ross told me also he would not transfer me to anyone hirer than him because anyone hirer than his supervisory wouldn’t help me that they wouldn’t have the authority too. All I want to do is separate my internet bill from my directv bill. They will not help me
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Customer service issue
Reported by GetHuman-pdelgaic
Jan 11th, 2019 - 2 mons ago
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GetHuman-pdelgaic started working on this issue
Jan 11th 6:45pm