I'm in a bundle deal for internet, cell phone, and Direct Tv. I was told that my direc...

GetHuman-paula_sw's customer service issue with AT&T from January 2019

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The issue in GetHuman-paula_sw's own words
I'm in a bundle deal for internet, cell phone, and Direct Tv. I was told that my direct tv bill would be lowered to $**.** for ** months not ** months. My bill is currently $**.**. I would like my Direct TV bill to be lowered to the amount I was told when I signed up for the bundle deal.**Also, I have been having poor internet service due to my internet speed being very low. i was told by the representative that the equipment in my area needed to be repaired and upgraded. I would like my area to be upgraded in order to provide better quality services. Thank you
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Customer service issue
Reported by GetHuman-paula_sw
Jan 11th, 2019 - 9d ago
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GetHuman-paula_sw started working on this issue
Jan 11th 6:28pm