Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-paula_sw may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-paula_sw's own words
I'm in a bundle deal for internet, cell phone, and Direct Tv. I was told that my direct tv bill would be lowered to $**.** for ** months not ** months. My bill is currently $**.**. I would like my Direct TV bill to be lowered to the amount I was told when I signed up for the bundle deal.**Also, I have been having poor internet service due to my internet speed being very low. i was told by the representative that the equipment in my area needed to be repaired and upgraded. I would like my area to be upgraded in order to provide better quality services. Thank you
GetHuman-paula_sw did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-paula_sw fixed the problem
We are waiting for GetHuman-paula_sw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.