I have acquired a used iphone *, which had previously been used on the AT&T network. I...
GetHuman-arlnk's customer service issue with AT&T Wireless from June 2019
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I have acquired a used iphone *, which had previously been used on the AT&T network. I needed to repair the phone, and part of the repair necessitated a new microphone. I can't test the phone unless I activate it with some phone service, so I decided to go with Consumer Cellular, which is affordable, and has no contract. When I attempted to activate the iphone * with the SIM card they sent me, it was showing "Invalid SIM" and stated that the phone was locked by the previous carrier. Consumer Cellular said I needed to get the IEMI number and contact the previous carrier to get it unlocked. I have that information now. I hope you can unlock the phone for me, as my old cellphone no longer has an active SIM, because of the phone number porting process.
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