I’m trying (switch to) & purchase a SIM Card & new service ONLINE with AT&T prepaid wir...

GetHuman3077779's customer service issue with AT&T Wireless from June 2019

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The issue in GetHuman3077779's own words
I’m trying (switch to) & purchase a SIM Card & new service ONLINE with AT&T prepaid wireless under the special limited time offer: Unlimited Talk & Text and *** GB Data for ($***month)* $***month with autopay. I’ve confirmed I can transfer my current phone number & I’m bringing my own device which is an iPhone * Plus, Model: A****, which is also confirmed to be compatible. I’m doing this online & I keep getting hung up at checkout. I can’t figure out how to setup autopay. *Sincerely *Eva Hendrickson (******-**********@***.com
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AT&T Wireless

Customer service issue
Reported by GetHuman3077779
Jun 12th, 2019 - 3 mons ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 4173 others
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Timeline
GetHuman3077779 started working on this issue
Jun 12th 11:09pm