My girlfriend had pre-pay at&t and we set it up yesterday and it took out the next paym...

GetHuman1941967's customer service issue with AT&T Wireless from January 2019

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The issue in GetHuman1941967's own words
My girlfriend had pre-pay at&t and we set it up yesterday and it took out the next payment, said it was approved and it has been taken out of her acct used to make the auto pay transaction...now her phone is off and there saying they never took the payment but we both witnessed it come out of her acct
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AT&T Wireless

Customer service issue
Reported by GetHuman1941967
Jan 11th, 2019 - 9 mons ago
I have an issue with AT&T Wireless too
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Timeline
GetHuman1941967 started working on this issue
Jan 11th 4:44am