at **am today, May *th, I placed a beautiful Mother's Day flower order for delivery. I...

at **am today, May *th, I placed a beautiful Mother's Day flower order for delivery. I messaged my husband and let him know I ordered flowers for his step mom and he told me she was out of town and nobody will be home until Monday, May **th! I immediately went into my account to "modify" and cancel, and the account said I couldn't make any changes, to call the *-*** number. I called and was on hold for over ** minutes! I'm at work, mind you. I finally opted for them to call me back. A lady called me back about ** minutes after that and I couldn't understand a word she said, she was a foreigner and I kept asking her to repeat herself and she said she couldn't hear me because of our reception and that she would call me back. She did but the call kept dropping. When I got back to work after lunch, it was like an hour and half later, I called the *-*** number again and was on repetitive hold for over ** minutes! I opted for them to call me back and I never heard back and it's been over an hour now. I wanted to simply change my delivery dates from this weekend to Monday, May **th! If that's not an option, I want to cancel altogether.