What should I do if I receive a damaged item?
If you receive a damaged item from Yesurprise.com, please contact our customer service team as soon as possible. Provide them with your order information and photos of the damaged item so they can assist you with a resolution. We may be able to offer you a replacement, a refund, or another solution depending on the situation. Customer satisfaction is our top priority, and we will work quickly to resolve any issues with damaged items. Thank you for your understanding and cooperation.
Answered Mar 9, 2024
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