What is your cancellation policy?

Asked 6 months ago
Our cancellation policy at XoticPC.com allows for cancellation of orders, subject to certain conditions. If you decide to cancel your order, you must contact our customer service team as soon as possible. If the order has not been processed or shipped, we will do our best to accommodate your cancellation request. However, if the order has already been processed or shipped, cancellation may not be possible. In such cases, you may need to follow our return policy to initiate a refund or exchange. It is important to review our cancellation and return policies for more detailed information on the process, applicable fees, and any potential exceptions. We strive to provide exceptional customer service and will do our utmost to assist with your cancellation needs.
Answered Nov 2, 2023

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