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How Do I Cancel My Wellcare Healthplans?

Adam Goldkamp is the editor / author responsible for this content.
Apr 28, 2020

You can enroll for Wellcare Healthplans online, on the phone, or by mail. To enroll online, you have to fill out an application. Wellcare Healthplans are also available for Medicare beneficiaries who enroll through the CMS Medicare Online Enrolment Center. You can cancel your Wellcare Healthplans through the same methods.

The best option of canceling Wellcare Healthplans is contacting the support team on the phone. When you are connected with a customer service agent, they will guide you through the cancelation process. Before contacting them, you should have all your account details ready. Alternatively, you may ask to cancel your plan through mail or online. Whichever option you choose, include all the relevant details to speed up the process.

Wellcare plans cover all the procedures and services that the original Medicare covers. Wellcare plans offer additional benefits such as routine hearing, prescription drug coverage, and routine dental. If you are a member of the plan, your use in certain services is paid for by Medicare. You don't become ineligible for the services by becoming a Wellcare member.

Can Wellcare Drop Your Coverage Without Cancelation?

When you are enrolled in Wellcare, your coverage can't be dropped due to any medical conditions. However, your service may be dropped when you commit fraud or you wish to move away from a service area.

Every year, Wellcare chooses to continue or discontinue a plan. If a Medicare Advantage Plan is discontinued, you don't lose your Medicare coverage. Wellcare has to send you a written notification before discontinuing your plan. The notification has to reach you at least 60 days before the end of your coverage. In the letter, you will learn about other coverage options in your area.

Wellcare Healthplans cannot cancel your coverage or discriminate against you based on sex, color, race, disability, or age. It is compliant with the Federal civil rights law.

Receiving Your Prescriptions

If you wish, you can ask to receive your prescriptions by mail service delivery. The most convenient way to enjoy the service is by filling out a service order form and sending it to them. When filling out the form, you need the following details;

1. Your Wellcare benefit ID number

2. An original prescription from your doctor for a supply of up to 90 days

3. Your mailing address

4. The first and last name of your doctor

5. Your doctor's phone number

6. Your debit or credit card number

7. A list of your health conditions and allergies

Once you have signed up to get your prescriptions via mail service, you can order for refills online, on the phone, or by mail.

Contacting the Customer Service Team

The best way to cancel your Wellcare Healthplans is by contacting the support team on the phone. It is the best option to address any other issues that you may be experiencing. Phone support is the only support option for Wellcare Healthplans. If you can't find help when you call the first time, you have no choice but to try calling later.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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