What is Virgin America's policy on flight delays and cancellations?

Asked 6 months ago
Virgin America understands that flight delays and cancellations can be frustrating for passengers. In such situations, the airline endeavors to provide the best possible assistance and options. If a Virgin America flight is delayed or canceled, the airline will make every effort to notify passengers in a timely manner through various channels of communication, including phone, email, and text messages. In the event of a substantial delay or cancellation, passengers may be eligible for compensation or alternative travel arrangements. Specific compensation and rebooking options depend on the circumstances and are subject to the airline's policies. Virgin America strives to ensure that passengers' needs are met and that they are kept informed throughout the process of addressing flight delays and cancellations.
Answered Nov 1, 2023

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