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Why Is My Venmo Payment Being Declined?

In a nutshell: Venmo payments may not go through when there are insufficient funds in your account or a technical problem. There is a limit to how much you can transact with Venmo, so when payment is declined, you may have already exceeded the limit. Payments may also be declined when you haven't finished setting up your account, when your account is locked, or when the system can detect suspicious activities in your account. Has your payment been declined? Read this guide to resolve the issue.

Adam Goldkamp is the editor / author responsible for this content.
Apr 15, 2025

Introduction

Venmo payments may not go through when there are insufficient funds in your account or a technical problem. There is a limit to how much you can transact with Venmo, so when payment is declined, you may have already exceeded the limit. Payments may also be declined when you haven't finished setting up your account, when your account is locked, or when the system can detect suspicious activities in your account. Has your payment been declined? Read this guide to resolve the issue.

Add a Payment Method

If you don't have enough balance in your Venmo account, the payment will be declined. You can resolve a payment issue by adding a bank account or card to your Venmo account. To do this, log in to your account first.

Why Is My Venmo Payment Being Declined? (Step 1)

Go to the Me Tab and the Wallet Section

Tap Add a Bank or Card

You can add up to four cards to your account.

You can switch your payment method when you have multiple cards in your Venmo account.

Why Is My Venmo Payment Being Declined? (Step 3)

Choose a Verification Method

Please complete the verification process before making any transfers. Without verifying your account, you could lose your money, and Venmo is not responsible for it.

Follow the instructions in the Message

Did you see a specific error message when you attempted to pay? If yes, follow the instructions or guidance provided in the message. There may be a need to get in touch with your card issuer or bank to resolve the issue, especially if the problem is on their end.

If you added money to your Venmo account or changed your payment method and the issue still persists, consider contacting your bank as you may have an issue with your debit or credit card.

Conclusion

To avoid issues with payments, always double-check the details and make sure your card isn't expired. Also, consider an alternative method of payment or add another account. If you're still having problems, contact Venmo Customer Support.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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Venmo

Asked 6 years ago
Updated 22 days ago
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Trouble Receiving a Payment
Venmo account
declined payment
account issues
billing issues

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