What is the return policy for Valuepetsupplies.com?

Asked 6 months ago
At Valuepetsupplies.com, we strive to provide customer satisfaction with every purchase. Our return policy allows customers to return any unused and unopened items within 30 days of the purchase date for a full refund. We understand that sometimes a product may not meet your expectations or there may be issues with sizing or compatibility. To initiate the return process, simply contact our customer service team, who will provide you with a return authorization number and further instructions. Please note that certain items, such as perishable goods, personalized items, and veterinary medications, are non-returnable for safety and hygiene reasons. Additionally, customers are responsible for return shipping costs unless the return is due to a mistake on our part. Your refund will be processed within 10 business days after we receive the returned items. Rest assured, we are committed to making your shopping experience easy and hassle-free.
Answered Nov 2, 2023

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