How long does it take to process a return?

At Valuepetsupplies.com, our aim is to ensure a hassle-free return experience for our customers. The time it takes to process a return can vary depending on several factors. Once we receive the returned item, our team typically processes returns within 5-7 business days. However, it's important to note that this time frame may be extended during busy periods or holidays. To expedite the return process, we recommend providing all necessary information and ensuring the item is in its original condition with all packaging and tags intact. Once the return is processed, we will issue a refund to the original form of payment, and depending on your bank or credit card provider, it may take an additional 3-5 business days to reflect in your account. Our dedicated customer service team is always available to assist you with any return-related queries or concerns you may have.