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How Do I Submit a Change of Address to the US Postal Service?

In a nutshell: Moving to a new home means updating your address to keep receiving important mail. Submitting a change of address with the US Postal Service (USPS) is a simple process you can do online or in person. This guide will walk you through each step so nothing gets lost or delayed. You will learn how to access the USPS website, fill out the correct form, and verify your identity. You will also find out how to contact customer service if something goes wrong. Follow this guide to make sure your mail keeps up with your move.

Adam Goldkamp is the editor / author responsible for this content.
May 12, 2025

Introduction

Moving to a new home means updating your address to keep receiving important mail. Submitting a change of address with the US Postal Service (USPS) is a simple process you can do online or in person. This guide will walk you through each step so nothing gets lost or delayed. You will learn how to access the USPS website, fill out the correct form, and verify your identity. You will also find out how to contact customer service if something goes wrong. Follow this guide to make sure your mail keeps up with your move.

Go to the USPS Website

Start by opening your internet browser on your phone, tablet, or computer. Make sure your internet connection is active. In the search bar, type www.usps.com and press Enter. This will take you to the official United States Postal Service website.

How Do I Submit a Change of Address to the US Postal Service? (Step 1)

Navigate to Quick Tools

On the homepage, scroll down and click “Quick Tools.”

How Do I Submit a Change of Address to the US Postal Service? (Step 2)

Navigate to the Change of Address Page

From the dropdown menu, select “Change My Address.” This will take you to the official address change page.

How Do I Submit a Change of Address to the US Postal Service? (Step 3)

Choose Who is Moving

Select if the change of address is for an individual, a family moving together, or a business location.

Fill in Your Contact Information

Enter your full name, email address, and phone number. Double-check your email because you will receive confirmation of your request.

Enter Your Old Address

Type in your complete current address, including street, apartment or unit number, city, state, and ZIP Code. Make sure this information is accurate to avoid delays.

Enter Your New Address

Type your new address in full, just like you did for your old address. Make sure to include any apartment or unit numbers.

Select the Date to Start Forwarding Mail

Choose the date you want USPS to begin forwarding your mail. This should be close to your actual move-in date.

Identity Verification

To verify your identity, USPS will charge a $1.10 fee to your debit or credit card. This helps confirm the request is real. Enter your payment details and proceed.

Review Your Information

Carefully review all the information you entered. Double-check your name, old and new addresses, email address, and the date you selected to start mail forwarding. Once everything looks correct, click “Submit” to complete your request.

Save Your Confirmation

After submitting, USPS will send a confirmation email with a confirmation number. Save this number in case you need to update or cancel your request later.

Contact USPS Customer Service if Needed

If you run into issues, go back to www.usps.com and scroll to the bottom of the page. Click “Contact Us.” You can call or to speak with a representative or use the Help & FAQs section to find answers to common problems.

Conclusion

Changing your address with USPS takes just a few simple steps. You begin by visiting the official website, selecting the right form, and entering both your old and new address. After verifying your identity with a small fee, your mail will start getting forwarded. If problems come up, customer service is available to help. Once your request is submitted and confirmed, USPS starts sending your mail to your new home. Be sure to tell others like banks or service providers your new address, too. With this process done, your move becomes a little easier and more organized.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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US Postal Service (USPS)

Asked 6 years ago
Updated 2 days ago
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Change of Address
US Postal Service customer service
moving
address changes
report an address change

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