Ticketmaster Customer Service

Answers to Common Problems

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Ticketmaster.
As for contacting Ticketmaster, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
See Ticketmaster Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Ticketmaster.
Can I change the delivery method for my Ticketmaster tickets? Yes, you can change the delivery method for your Ticketmaster tickets. To make changes to the delivery method, log in to your Ticketmaster... Read more
What is Ticketmaster's refund policy? Ticketmaster's refund policy aims to provide flexibility and satisfaction to its customers. For events that are canceled, rescheduled,... Read more
How Do I Make a Special Request for My Event from Ticketmaster? If you need to make a special request for your event from Ticketmaster, the best thing to do is to contact the support team by following... Read more
How Do I Get Ticketmaster to Refund a Charge? Ticketmaster has a relatively strict no-refunds policy. However, there are some exceptions. If you would like a refund from Ticketmaster... Read more
How Do I Purchase Tickets with Ticketmaster? Customers can purchase tickets either online, in person, or over the phone with these helpful tips. Read more
What Do I Do If My Ticketmaster Tickets Were Lost or Stolen? If you have purchased tickets from Ticketmaster and they are now lost or stolen, there are some simple steps you can take to recover... Read more
How Do I Track My Order with Ticketmaster? If you have made your order on Ticketmaster, you can track it its status until it reaches your home with these helpfult tips. Read more
Can I transfer my Ticketmaster tickets to someone else? Yes, you can transfer your Ticketmaster tickets to someone else. Ticketmaster offers a convenient transfer option that allows you to... Read more
How Do I Print My Ticketmaster Tickets? Ticketmaster is a popular platform for buying and selling tickets. However, most events do not accept tickets in softcopy, so you will... Read more
Can I get a refund if I can't attend an event I bought tickets for? Yes, Ticketmaster does offer refunds for events that you are unable to attend. However, it is important to note that refund policies... Read more
Can I buy Ticketmaster tickets for events in other countries? Yes, you can buy Ticketmaster tickets for events in other countries. Ticketmaster has a global presence and offers tickets to events... Read more
How Do I Redeem My Promo Code with Ticketmaster? Promotions are a regular occurrence at Ticketmaster. However, to redeem the offer you will have to redeem the code. You can only redeem... Read more
Are there any age restrictions for attending events on Ticketmaster? Age restrictions for attending events on Ticketmaster vary depending on the event and the venue's policies. Many events, such as family... Read more
What payment methods does Ticketmaster accept? Ticketmaster accepts various payment methods to cater to customers' preferences. You can conveniently purchase tickets using major... Read more
What happens if an event is cancelled or rescheduled? If an event is cancelled or rescheduled, Ticketmaster has you covered. In case of cancellation, you will receive a full refund, including... Read more
There's more!
Click below to show 1 more questions, answers, and complete guides to common Ticketmaster customer support problems.

Recent reasons customers contacted Ticketmaster:

I am unable to login to my ticket Master account using my password and I can't change i...
I am unable to login with my password or reset my password. Please help. *Thank you *Matt S
Apparently I have been banned for "violating terms of conditions".**First of all, I'm n...
Hola*Tengo entradas para Calaverandia el ** de septiembre**Puedo reprogramarlos para la...
I’m trying to get paid for concert tickets that were sold
I don’t know how to get paid for my sold warren Zeiders tickets. The website does not a...
One of the persons have become handicapped and can we switch tickets for that section
I have lost access to my email account linked to my ticket Master (*****@***.com), so w...
I purchased the wrong tickets for Sting in Belfast June ‘**,put them up for resale,shou...
My friends husband has died and the tickets for Prodigy are on his phone. She doesn’t h...
I won two tickets for a Buffalo Sabres game on December **th and I need help verifying...
What time is the c concert over with at the chaifetz arena in
could not remember my password I had for a long time to order tickets for a concert and...
My tickets from order number ******** are missing. They need to be sent to *****@***.c...
My tickets are missing and I need help locating them

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Does GetHuman work with Ticketmaster?

GetHuman does not work with Ticketmaster's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ticketmaster at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ticketmaster's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Ticketmaster at a Glance

Ticketmaster has no phone number
Ticketmaster has 1 chat option
Ticketmaster has 1 customer email
Ticketmaster has 1 help forum
Ticketmaster has 1 twitter handleBEST
Ticketmaster has no facebook page
Ticketmaster Phone Number and Contact Information

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