What is your return policy?

Our return policy ensures customer satisfaction by offering a hassle-free return process. If you are unsatisfied with your purchase from TGW.com, you can return it within 30 days of delivery for a full refund. We accept returns for any reason, including if the item doesn't fit, is damaged, or if you simply changed your mind. To initiate a return, simply contact our customer service team, who will guide you through the process and provide a return shipping label. Once we receive the returned item in its original condition, we will issue your refund within 3-5 business days. Please note that certain products, such as customized items, may be subject to specific return restrictions. For more information, please refer to our detailed return policy on our website.