© GetHuman Inc.

TGW.com Customer FAQ

Top Answers & How-to Guides

What is TGW.com's Phone Number?

The question we are asked most often is about how to talk to TGW.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

Creating an account on TGW.com involves visiting the website, locating the "Sign Up" or "Create Account" option, and completing...

What is your policy on account inactivity?

TGW.com enforces a policy regarding account inactivity that may include maintenance fees or account closure after a specific...
Ask any question you have about TGW.com customer service, get an answer now.
Contact TGW.com customer service

Recent TGW.com Customer Questions

Help me with my TGW.com customer service issue

Account Management

How do I create an account?

Creating an account on TGW.com involves visiting the website, locating the "Sign Up" or "Create Account" option, and completing...
Read more

What is your policy on account inactivity?

TGW.com enforces a policy regarding account inactivity that may include maintenance fees or account closure after a specific...
Read more

Order Management

How do I cancel or change my order?

To cancel or change an order with TGW.com, it is essential to act swiftly since processing begins immediately after...
Read more

Can I track my order?

Tracking an order on TGW.com is simple; customers get an email confirmation with a tracking number that can be used on the...
Read more

Payment and Discounts

How do I apply a discount code to my order?

To use a discount code on TGW.com, customers should have their items in the cart, go to checkout, and locate the "Promo Code"...
Read more

What payment methods do you accept?

TGW.com accepts various payment methods, including major credit cards like Visa, MasterCard, American Express, and Discover, as...
Read more

Privacy and Communication

How do I unsubscribe from your newsletter?

To unsubscribe from the TGW.com newsletter, look for an unsubscribe link in the email or check the account settings on the TGW...
Read more

What is your privacy policy?

TGW.com prioritizes privacy, detailing how they collect and protect personal information on their site. They gather data like...
Read more

Return and Refund Policy

What is your return policy?

TGW.com has a customer-friendly return policy, generally allowing returns within thirty days if items are in original...
Read more

Can I return an item bought on sale?

Items purchased on sale can generally be returned, but some may be labeled as final sale and non-returnable. Details on return...
Read more

Are items purchased on sale returnable?

Items bought on sale at TGW.com may be returnable, but specific conditions and policies apply. Some sales can be final,...
Read more

Shipping Information

Do you offer international shipping?

TGW.com generally provides international shipping, allowing access to customers in various countries. However, customers should...
Read more

What is your shipping policy?

TGW.com has a comprehensive shipping policy, offering various delivery options within the U.S. and sometimes internationally....
Read more

What are the shipping options available?

TGW.com provides various shipping options including standard, expedited, and sometimes overnight shipping. Standard is...
Read more
We look to the TGW.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TGW.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!