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SquareTrade Customer FAQ

Top Answers & How-to Guides

What is SquareTrade's Phone Number?

The question we are asked most often is about how to talk to SquareTrade customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Claim Process

How Do I File a Claim with SquareTrade?

To file a claim with SquareTrade, have the item and official receipt ready. Provide model number, brand, etc. Back up data and...
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How long does it take to get a repair or replacement through SquareTrade?

The time taken for repairs or replacements through SquareTrade depends on factors like device type and claim nature. Claims are...
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What is the deductible for SquareTrade claims?

SquareTrade's deductibles depend on the chosen plan and device type, typically ranging from twenty-five to one hundred dollars....
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Product Coverage

What types of products are covered by SquareTrade warranties?

SquareTrade warranties encompass a broad selection of consumer electronics and appliances, including smartphones, laptops, TVs,...
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What does a SquareTrade warranty cover?

A SquareTrade warranty protects eligible devices against unexpected issues, covering mechanical failures after the...
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Can I purchase a SquareTrade warranty for a used product?

SquareTrade primarily provides warranties for new, fully-functional products rather than used items. Guidelines can differ...
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Are accidental damages covered by SquareTrade warranties?

SquareTrade warranties typically cover accidental damages like drops and spills, but coverage specifics can differ by plan. It...
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Does SquareTrade provide international coverage for its warranties?

SquareTrade warranties primarily cover services within the United States, and accessing support outside the U.S. can be...
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Warranty Details

How long does a SquareTrade warranty last?

The duration of a SquareTrade warranty can range from one to three years, depending on the selected plan. Coverage details are...
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Can I transfer my SquareTrade warranty to a new owner?

Yes, SquareTrade warranties can often be transferred to new owners, especially useful for gifts or sales. The transfer process...
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Do I need to register my SquareTrade warranty?

Yes, it is advisable to register your SquareTrade warranty to activate it and access benefits. Registration helps organize...
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Can I cancel my SquareTrade warranty?

Yes, a SquareTrade warranty can be canceled, with full refunds available within thirty days of purchase. After that, refunds...
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We look to the SquareTrade issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
SquareTrade issues reported to GetHuman
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