© GetHuman Inc.

What Phones Are Compatible with SafeLink?

If you qualify for a free smartphone program, you can keep your current smartphone by requesting Safelink's Bring Your Own Phone service plan. Safelink will mail you a free SIM card to insert in your phone so you can keep using your favorite device and the same phone number. This also presents an option for Safelink customers looking to replace a broken Safelink phone.

Since Safelink Wireless is a program offered by Tracfone, if your smartphone is compatible with Tracfone's network, it is most likely compatible with Safelink. However, most phones sold by service providers are locked to that network. If your smartphone and account are paid in full, the phone company can unlock your phone for you, so you can switch to another provider. Some providers also require a minimum number of service days before they will unlock your phone.

What Phones Are Compatible with Safelink?

Safelink is a free phone service for low-income households, also known as a free government phone or an Obama phone. It uses Tracfone's MVNO network, which piggybacks off Verizon Wireless, AT&T, T-Mobile, Sprint networks, and U.S. Cellular. However, Safelink compatible smartphones operate only on a GSM network and are unlocked.

How to Know What Network Your Phone Uses

If the phone was purchased from a provider, it will display their logo on startup. If it doesn't and the device is still active, you can contact the current provider to obtain all the information for that device. If you are considering switching to Safelink, you can use the tracfone compatibility tool since Safelink is a Lifeline subsidiary of Tracfone. There, you can choose the name of the provider that supplied the phone or input the device's information.

You can also call Safelink Technical Support or text the word BYOP to 611611 to check if your phone is compatible.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for SafeLink Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

SafeLink Wireless

Asked 5 years ago
Updated 2 years ago
Viewed 971,252 times
what phones are compatible with safelink
Safelink compatible smartphones
call Safelink Technical Support

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!