What happens if I don't receive my item?

If you do not receive your item from PropertyRoom, there are procedures in place to address the situation. Firstly, it is advised to track the item using the provided shipping information to confirm its delivery status. If the item is confirmed as delivered but you have not received it, it is recommended to contact the shipping carrier to file a claim and request an investigation into the matter. PropertyRoom's customer support team can also assist in initiating this process and providing relevant documentation if required. In the event that the item cannot be located or retrieved, PropertyRoom may offer potential remedies such as a refund or replacement, depending on the specific circumstances and policies. It is crucial to promptly communicate any issues to PropertyRoom to ensure a timely resolution.