What happens after I submit a repair request?
After submitting a repair request on Outofwarranty.com, our team promptly reviews your request and assesses the details provided. Once approved, you will receive a confirmation email with shipping instructions and a unique repair number. Please securely package your device, including any accessories mentioned, and send it to our repair facility using the provided shipping label. Our skilled technicians will then inspect and diagnose the issue and provide you with a repair quote. You will receive an email with the quote and a link to make the payment securely online. Once the payment is received, we will swiftly initiate the repair process. After your device is fixed, we conduct rigorous quality checks for assurance. Finally, your repaired device is securely packaged and shipped back to you, accompanied by a tracking number.

Answered May 3, 2024
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