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Nextdoor.com Customer FAQ

Top Answers & How-to Guides

What is Nextdoor.com's Phone Number?

The question we are asked most often is about how to talk to Nextdoor.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Address with Nextdoor.com?

Nextdoor can be a valuable resource for finding help from your neighbors. If you opened an account but then changed locations, we can...

How Do I Recover My Nextdoor Account?

Recovering a Nextdoor account is straightforward and involves accessing the official website, clicking on the "Forgot Password?" link,...
Ask any question you have about Nextdoor.com customer service, get an answer now.

Recent Nextdoor.com Customer Questions

How to post items to sell on nextdoor

To post items for sale on Nextdoor, go to the "For Sale & Free" section of your neighborhood. Click on "Post" and then select "Item for Sale." You can upload photos, add a description, set a price, and specify if the item is free. Once you’ve filled in the details, publish your post to share it with your neighbors.
Asked May 9, 2025 1:31 AM

How do I get the suspension lifted off of my account? It is extremely unfair that they suspended my account because I made 3 posts looking for work.

To lift the suspension on your account, you should review Nextdoor's community guidelines and ensure your posts align with their policies. After that, we recommend visiting the link to the most up-to-date contact information on this page to reach out to Nextdoor's support team. Provide a clear explanation of your situation, including the specific posts that led to the suspension, to help them understand your perspective.
Asked Apr 15, 2025 9:47 PM

I’ve moved and I need to change my address.

To change your address on Nextdoor, go to your account settings. Navigate to the “Account” section, where you can update your address information. Follow the prompts to enter your new address, and make sure to save the changes.
Asked Dec 24, 2024 4:45 PM

How can i delete notifications on my phone, android

To delete Nextdoor notifications on your Android phone, first open the Nextdoor app. From there, head over to your profile by tapping on the icon in the bottom right corner. Then, select 'Settings'. Underneath the 'Notifications' section, you can customize what types of notifications you receive, including email, text, and push notifications. If you wish to reduce or stop notifications, deselect the types you no longer want to receive. Please note you can't delete individual notifications, but you can manage what notifications you receive in the future this way.
Asked Jun 7, 2024 4:08 PM

How do I register at a new address? I am continually sent back to my old address

If you've moved and need to register a new address on Nextdoor, you would first need to navigate to your account settings. Under 'Your Locations', choose 'Add a new location' and enter your new address. Choose whether you would like to confirm via postcard, phone or credit card, and then follow the instructions on the site. Please note, if your new home isn't in the same neighborhood as your old one, you'll need to create a new Nextdoor account. Make sure to remove your old address to stop notifications from your previous neighborhood.
Asked Apr 24, 2024 1:54 PM

Help me with my Nextdoor.com customer service issue

Account Management

How Do I Change My Address with Nextdoor.com?

Nextdoor can be a valuable resource for finding help from your neighbors. If you opened an account but then changed locations, we can...

How Do I Recover My Nextdoor Account?

Recovering a Nextdoor account is straightforward and involves accessing the official website, clicking on the "Forgot Password?" link,...

What Do I Do If I'm Having Trouble Verifying My Account on Nextdoor?

If you have trouble verifying your Nextdoor account, you may seek the help of customer service representatives with these helpful tips....

Can I change my Nextdoor username?

Yes, you can change your Nextdoor username. To update your username, go to your Nextdoor account settings and click on the "Edit Profile"...

Technical Support

What Do I Do If I'm Having Problems with My Nextdoor App?

If you are having problems with your Nextdoor App there could be a varied of different causes for this. Here's some helpful tips to...

Device Compatibility

Can I use Nextdoor on multiple devices?

Yes, you can absolutely use Nextdoor on multiple devices. Nextdoor is designed to be accessible across various devices, including smartphones,...

Privacy Concerns

Are private messages on Nextdoor really private?

Yes, private messages on Nextdoor are indeed private. When you send a message to another member on Nextdoor, it is encrypted and can...

Multiple Accounts

Can I create multiple Nextdoor accounts for different addresses?

No, you cannot create multiple Nextdoor accounts for different addresses. Nextdoor aims to connect neighbors within the same local...

Marketing and Selling

Can I use Nextdoor to sell items or promote my business?

Yes, you can use Nextdoor to sell items or promote your business in certain circumstances. Nextdoor offers a designated section called Word count: 120...
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Nextdoor.com issues reported to GetHuman
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