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Nextdoor.com Customer FAQ

Top Answers & How-to Guides

What is Nextdoor.com's Phone Number?

The question we are asked most often is about how to talk to Nextdoor.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Address with Nextdoor.com?

Nextdoor can be a valuable resource for finding help from your neighbors. If you opened an account but then changed locations,...

How Do I Recover My Nextdoor Account?

Recovering a Nextdoor account is straightforward and involves accessing the official website, clicking on the "Forgot...
Ask any question you have about Nextdoor.com customer service, get an answer now.

Recent Nextdoor.com Customer Questions

How do I post free moving boxes

To post free moving boxes on Nextdoor.com, go to your neighborhood's Nextdoor page, find the "Buy, Sell & Free" section, and select "Post." Choose the option for free items, then write a description of the moving boxes, include any relevant details, and upload any photos if you have them. Once you're done, submit your post to share it with your neighbors.
Asked Jun 17, 2025 11:35 PM

Will I get notifications that someone responded to my post?

Yes, you will receive notifications when someone responds to your post on Nextdoor.com. You can customize your notification settings to control how you want to be alerted about responses and other interactions in your neighborhood.
Asked Jun 11, 2025 2:20 PM

How to post items to sell on nextdoor

To post items for sale on Nextdoor, go to the "For Sale & Free" section of your neighborhood. Click on "Post" and then select "Item for Sale." You can upload photos, add a description, set a price, and specify if the item is free. Once you’ve filled in the details, publish your post to share it with your neighbors.
Asked May 9, 2025 1:31 AM

How do I get the suspension lifted off of my account? It is extremely unfair that they suspended my account because I made 3 posts looking for work.

To lift the suspension on your account, you should review Nextdoor's community guidelines and ensure your posts align with their policies. After that, we recommend visiting the link to the most up-to-date contact information on this page to reach out to Nextdoor's support team. Provide a clear explanation of your situation, including the specific posts that led to the suspension, to help them understand your perspective.
Asked Apr 15, 2025 9:47 PM

I’ve moved and I need to change my address.

To change your address on Nextdoor, go to your account settings. Navigate to the “Account” section, where you can update your address information. Follow the prompts to enter your new address, and make sure to save the changes.
Asked Dec 24, 2024 4:45 PM

Help me with my Nextdoor.com customer service issue

Account Management

How Do I Change My Address with Nextdoor.com?

Nextdoor can be a valuable resource for finding help from your neighbors. If you opened an account but then changed locations,...

How Do I Recover My Nextdoor Account?

Recovering a Nextdoor account is straightforward and involves accessing the official website, clicking on the "Forgot...

What Do I Do If I'm Having Trouble Verifying My Account on Nextdoor?

If you have trouble verifying your Nextdoor account, you may seek the help of customer service representatives with these...

Can I change my Nextdoor username?

Yes, users can change their Nextdoor username by accessing their profile settings and editing the username field. It is...

Are private messages on Nextdoor really private?

Private messages on Nextdoor are meant to be confidential, accessible only to the sender and the recipient. Although moderators...

Can I create multiple Nextdoor accounts for different addresses?

Nextdoor prohibits creating multiple accounts for different addresses to promote clear community interaction. Users should...

What privacy controls are available for my account on Nextdoor?

Nextdoor offers users various privacy controls, allowing them to manage the visibility of their posts and profile information,...

App Issues

What Do I Do If I'm Having Problems with My Nextdoor App?

If you are having problems with your Nextdoor App there could be a varied of different causes for this. Here's some helpful...

Can I use Nextdoor on multiple devices?

Nextdoor can be accessed on multiple devices, including computers and mobile devices. Users simply log in with their email and...

Community Features

Can I use Nextdoor to sell items or promote my business?

Nextdoor allows users to sell items and promote businesses through its Classifieds section for local transactions and business...

What is Nextdoor.com and how does it work?

Nextdoor.com is a social networking site tailored for neighborhoods, allowing residents to connect and share information. Users...

Can I see posts from neighborhoods outside my area?

Nextdoor.com primarily focuses on connecting users within their own neighborhoods, so typically, members can only view posts...

Can I join multiple neighborhoods on Nextdoor?

Nextdoor generally permits users to join just one neighborhood at a time to maintain a focused community experience. Users can...

Does Nextdoor have a business profile feature?

Nextdoor provides a business profile feature that enables local businesses to connect with the community. This allows...

Reporting and Verification

How can I report inappropriate behavior on Nextdoor?

To report inappropriate behavior on Nextdoor, users should find the related post or comment and click the reporting option...

How does Nextdoor verify members?

Nextdoor employs several verification techniques to ensure member authenticity, primarily by requiring a residential address....
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Nextdoor.com issues reported to GetHuman

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