What is your return policy?

Our return policy at Moxsie is designed to ensure customer satisfaction. We offer hassle-free returns within 30 days of the purchase date. Items must be in their original condition with tags and packaging intact. To initiate a return, simply contact our customer service team who will guide you through the process. We provide two options for returns: a full refund to the original payment method or store credit. In case of a damaged or incorrect item received, we will cover the return shipping costs. Please note that certain items, such as intimate apparel and final sale items, are not eligible for return. For more detailed information, please refer to our Return Policy page on our website.