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MacSales.com Customer FAQ

Top Answers & How-to Guides

What is MacSales.com's Phone Number?

The question we are asked most often is about how to talk to MacSales.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need to create an account to make a purchase?

Yes, creating an account is not mandatory to make a purchase on MacSales.com. We provide a guest checkout option that allows you to...

Does MacSales.com offer any discounts or promotions?

Yes, MacSales.com offers various discounts and promotions to customers. They frequently have special deals and exclusive offers on...
Ask any question you have about MacSales.com customer service, get an answer now.

Returns and Exchanges

What should I do if I receive a defective item?

If you receive a defective item, please contact our customer service team as soon as possible. They will assist you in resolving the...

What is MacSales.com's return policy?

MacSales.com has a hassle-free return policy that provides customers with peace of mind. If you are not completely satisfied with your Returned products must be in their original condition, unopened and with all original packaging intact. A return merchandise authorization (RMA) number is required for all returns. Once your item is received and inspected, a refund will be issued in the original form of payment, excluding any shipping fees. Please note that some items such as software, consumables, and special order products may be subject to specific return guidelines. For more information and any further assistance, please refer to MacSales.com's detailed return policy on their website or contact their customer service team....

Products

What products does MacSales.com offer?

MacSales.com offers a wide range of products for Apple users and tech enthusiasts. Our extensive catalog includes upgrades and accessories...

Payment Methods

What payment methods does MacSales.com accept?

MacSales.com offers various convenient and secure payment options to ensure a seamless purchasing experience. We accept major credit...

Order Management

Can I cancel or modify my order?

Yes, you have the option to cancel or modify your order if it has not yet been processed for shipment. Please contact our customer...

Can I track my order on MacSales.com?

Yes, you can easily track your order on MacSales.com. Once your order has been placed and shipped, you will receive a confirmation...

Shipping

How long does shipping take?

Shipping times vary depending on the location and shipping method selected. For domestic (U.S.) orders, standard ground shipping typically...

Does MacSales.com ship internationally?

Yes, MacSales.com does ship internationally. Whether you're located in North America, Europe, Asia, or any other part of the world,...

Warranty

What is the warranty on MacSales.com products?

At MacSales.com, all products are backed by a comprehensive and reliable warranty. The exact length of the warranty period can vary...

Account Creation

Do I need to create an account to make a purchase?

Yes, creating an account is not mandatory to make a purchase on MacSales.com. We provide a guest checkout option that allows you to...

Discounts and Promotions

Does MacSales.com offer any discounts or promotions?

Yes, MacSales.com offers various discounts and promotions to customers. They frequently have special deals and exclusive offers on...

Help me with my MacSales.com customer service issue

Ask any question you have about MacSales.com customer service. We will do our best to get you answers right away.
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