LinkedInFAQ client

There may be specific requirements or formats for the documents you're trying to upload. Ensure that they meet the guidelines set by the verification company. Sometimes, the issue could be with the file type or size. If everything appears correct, it might help to try submitting the documents again after some time, as there may be temporary technical issues.

If you are locked out of your LinkedIn account and prefer not to use biometrics, you can try recovering your account using your email address or phone number associated with your account. Follow the prompts for account recovery, and LinkedIn will guide you through the steps to regain access. If there are any further verification questions, answer them to the best of your ability.

If you're unable to access your account and encounter issues with the verification process, make sure you follow the instructions provided during the verification step carefully. If you've already submitted a request and it's not being accepted, you may need to wait a bit before trying again. Ensure that any information you provide during the verification is accurate and matches what's on your account. Keep an eye out for any emails from LinkedIn regarding your request.

We understand that you may be facing challenges with account restrictions. If you do not have a passport, we recommend following the instructions provided when your account was restricted. There may be alternative forms of identification accepted. For the most up-to-date contact information, please refer to the link on this page you are viewing.

We recommend checking your spam or junk folder for the password reset email. Make sure you're checking the correct email account linked to your LinkedIn profile. If you have access to multiple email accounts or phone numbers, try all associated options. If you still do not receive the link, please ensure your internet connection is stable and try again after some time. If the issue persists, seek the most up-to-date contact information provided on this page for further assistance.