What is the Lazada return policy?

Lazada's return policy is designed to offer customers a seamless experience when it comes to returning products that do not meet their expectations. Generally, Lazada allows customers to return items within a specific period, typically ranging from seven to fourteen days from the date of delivery. This timeframe may vary depending on the seller and the category of the product, so it is advisable for customers to check the return policy details associated with each item at the time of purchase. The items eligible for return usually include those that are in their original condition, unused, and with all original packaging, tags, and accessories. In cases where the product is found to be defective, damaged upon delivery, or not as described, customers may be entitled to a full refund or exchange. To initiate the return process, customers should navigate to the Lazada website or app and follow the relevant instructions found in the "My Orders" section. This section provides options for initiating a return and offers guidance on how to package and ship the items back. Once the return request is approved, customers will receive instructions on how to send the product back to the seller or Lazada's designated return center. For specific details about the return policy applicable to certain items or categories, customers are encouraged to review the information on the Lazada website. This will provide the most accurate and updated guidelines regarding return eligibility, time frames, and procedures.