What is Kay Jewelers' return policy?
Kay Jewelers has a customer-friendly return policy that aims to ensure utmost satisfaction. Within 60 days of purchase, customers can return or exchange unworn jewelry items with a valid receipt. The items must be in their original condition, accompanied by all original documents and packaging. Certain exclusions apply, such as custom-designed, engraved, or personalized items, which generally cannot be returned. Additionally, watches may be returned within 30 days of purchase, with the requirement that they are unworn and in their original condition. In some cases, extended holiday return policies may apply. Kay Jewelers prioritizes offering exceptional customer service, and their return policy endeavors to provide a seamless shopping experience for everyone. For more specific information and individual queries, customers are encouraged to contact their knowledgeable customer service team.
Answered Nov 1, 2023
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call Kay Jewelers?
If you need to call Kay Jewelers customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Kay Jewelers