Kansas City Star Customer FAQ

There is a link to the most up-to-date contact information right here on this page that you are viewing.

To cancel your Kansas City Star subscription, please use the cancellation options available in your account settings online. You can also find instructions specific to cancellations on your subscription confirmation email. There is a link to the most up-to-date contact information right here on this page for further assistance if needed.

We're sorry to hear that you have been missing your paper deliveries. Please accept our apologies for the inconvenience. It is Kansas City Star's priority to ensure reliable delivery to our subscribers. We suggest you to report any missed deliveries through your online account or by calling customer service so that the issue can be investigated and rectified promptly. They will be able to assist and ensure that you don't miss any future editions. Keep in mind that factors such as weather and mechanical issues can sometimes cause temporary delivery issues. We appreciate your patience in this matter.