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What are the rates for residential customers?

Asked 2 years ago
Jacksonville Electric Authority, often referred to as JEA, offers various rate options for residential customers, which can depend on several factors including usage levels and the specifics of the service selected. Typically, residential rates are structured based on a tiered system, meaning the cost per kilowatt-hour can vary according to the amount of electricity consumed. In general, the more electricity a household uses, the higher the rate may be for the upper tiers of consumption. JEA usually updates its rates annually, taking into consideration factors like operational costs, maintenance, and investment in infrastructure. Additionally, there may be discounts or programs available for qualifying customers, such as those with low incomes or those participating in energy efficiency initiatives. For the most accurate and current rates, it is advisable for customers to refer to the official JEA website. This online resource can provide comprehensive details about the current rate structures, any applicable fees, and information on energy-saving programs designed to help reduce overall consumption and costs.
Christian Allen is the editor / author responsible for this content.
Answered Jun 29th 2025

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