How Do I Cancel an Order with Ikea?

Introduction

Planning to buy items at Ikea? You can buy Ikea products at the store or online. When you see an error, the items may have sold out. Try checking other Ikea stores near you to see if the product is still available there, and schedule a pickup. Note that after paying for an item online, adding items to your order wouldn't be possible. Removing items from your order may be possible when the products haven't been shipped yet. Otherwise, you can no longer make changes. Canceling an order with Ikea is also possible, and we'll discuss how in this guide.

Visit the Track & Manage Your Order Page

To cancel an order, visit this link: https://www.ikea.com/us/en/purchases/lookup/

Just enter your order number, email, or phone number and tap Look Up Order.

Check if it has a Cancel option and follow the on-screen instructions to cancel the order successfully. It's also possible to reschedule orders with Ikea. Simply contact their 1-800 number to reschedule the delivery. If you wish not to cancel the order, you can pick up your item at a nearby FedEx location. The rate is significantly more affordable than having the item delivered to your home address. You only have to pay a flat fee of $4, but prices may also change.

Tap Cancel Order

You can see a cancel order option if the order can be cancelled. Tap on it to cancel your order with Ikea.

Wait for the Confirmation

Wait for the confirmation message that says your order has been cancelled.

Another way to cancel orders with Ikea is by calling them directly or using the website's chat feature. Check out the steps below to learn how to contact Ikea and cancel your order.

Visit the Ikea Support Page

Use this link: https://www.ikea.com/us/en/customer-service/support/a/GxycxhbSL3JPZwrVf88eS/

Tap Start Chat to speak to a customer service representative in real time. You may also want to click View Opening Hours first to ensure there is someone available to talk to.

Enter Your Email Address

Type in your email address and wait for further instructions. Ensure you have your order number ready.

Call Ikea Directly

If you prefer to speak to a representative via phone, you can also call Ikea directly. Just tap See Phone Number to see which phone number to call.

You can also visit an Ikea store to cancel an order, but make sure the order hasn't been processed yet. Otherwise, it can no longer be cancelled.

Conclusion

Are you planning to cancel an order you purchased at Ikea? To do this, check the status of the order first. If the status is Preparing Order, it's still possible to cancel the item. However, it's too late to cancel the order when it's already being processed. Opt for the refund instead, but make sure the item is not damaged. If possible, do not open the item to get a full refund. Do you have other questions regarding ordering items at Ikea? Don't hesitate to get in touch with Customer Support.