How Do I Upgrade or Downgrade My Hulu Account?
In a nutshell: Hulu is one of the most popular streaming platforms that offers its customers a marketplace of movies, shows, networks, and documentaries throughout the US and international countries. The platform has released various additional subscription plans and features since its launch in 2008. Customers get access to live TV service, exclusive add-ons, and on-demand videos for affordable monthly or yearly prices. While Hulu provides many subscription options, some customers may discover they can’t afford their current plan or want to switch to a higher-tier choice that includes more privileges, features, and deals. Fortunately, Hulu allows customers to change plans without hassle.
Introduction
Hulu is one of the most popular streaming platforms that offers its customers a marketplace of movies, shows, networks, and documentaries throughout the US and international countries. The platform has released various additional subscription plans and features since its launch in 2008. Customers get access to live TV service, exclusive add-ons, and on-demand videos for affordable monthly or yearly prices. While Hulu provides many subscription options, some customers may discover they can’t afford their current plan or want to switch to a higher-tier choice that includes more privileges, features, and deals. Fortunately, Hulu allows customers to change plans without hassle.
What You'll Need
Some Hulu customers downgrade or upgrade their plans for various reasons depending on their needs. Managing your Hulu subscription, whether changing to an expensive plan or opting for a cost-effective fee, is usually a straightforward process, although the experience can vary depending on your payment method and billing information. Also, you must ensure that you have paid your subscription fee for the current month and your balance is $0. Otherwise, Hulu will advise you to make a payment before you proceed or until you pay the full amount you owe including taxes and additional fees. Find out how to switch subscriptions on your account dashboard.
Check out several steps below to upgrade or downgrade your personal Hulu account:
Sign in to your Hulu account and click on the initial of your first name to expand the dropdown menu.
Click on Account then scroll down and click the Manage Plan link.
Switch the slider “ON” to activate a higher-tier subscription plan.
Click Review Changes to confirm your updates.
Sign in to your Hulu account and access your profile by clicking Account on the top-right dropdown menu.
Select Manage Plan to see your current subscription and activate a lower-tier subscription.
Click Review Changes.
Conclusion
Some customers face challenges upgrading and downgrading their plans. Therefore, the Hulu technical support team provides free priority service that involves troubleshooting issues, finding suitable solutions depending on specific situations, and working to ensure customer satisfaction. Contacting customer service can be much smoother with preparation to increase your chances of resolving your issue. If you experience technical difficulties while attempting to switch plans, you can speak to a representative by calling the phone number or scheduling an appointment at your convenience. The average holding time is 2 to 3 minutes depending on the time and day you place your call.
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for Hulu Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Hulu
Speak to An Expert Now
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies