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GlossyBox Customer FAQ

Top Answers & How-to Guides

What is GlossyBox's Phone Number?

The question we are asked most often is about how to talk to GlossyBox customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Subscription Information

How does GlossyBox work?

GlossyBox is a monthly subscription service that delivers a selection of beauty products, including full-sized items and deluxe...
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What are the subscription options for GlossyBox?

GlossyBox provides various subscription plans, including a flexible monthly option, a three-month plan with slight discounts,...
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How much does GlossyBox cost?

The cost of a GlossyBox subscription generally starts at around twenty-one dollars monthly, with potential discounts for longer...
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Can I cancel my GlossyBox subscription?

A GlossyBox subscription can be canceled easily through the user's account on the website. Customers should check the specific...
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Can I change my delivery address for my subscription?

Subscribers can change their delivery address for GlossyBox by updating it through their online account. It is essential to do...
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Product Details

Can I customize my GlossyBox?

GlossyBox allows subscribers some degree of customization, with options depending on the subscription plan and monthly themes....
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What kind of products are included in GlossyBox?

GlossyBox includes a variety of beauty items tailored to different preferences, featuring five curated products each month....
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What if I don't like a product in my GlossyBox?

Experiencing dissatisfaction with a product in a GlossyBox is common among subscribers. The curated nature of the boxes means...
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Are there limited edition boxes available for purchase?

GlossyBox regularly offers limited edition boxes for sale that feature exclusive items or themes not found in standard monthly...
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Shipping and Delivery

When will I receive my GlossyBox?

The time you receive a GlossyBox depends on your subscription plan and when you ordered. Generally, boxes ship monthly at the...
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Is GlossyBox available internationally?

GlossyBox mainly operates in specific regions like North America and Europe, though it may not be accessible in all...
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What happens if my GlossyBox is lost in transit?

In the event a GlossyBox is lost during shipping, customers should first review the tracking information. If there are issues...
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Rewards and Promotions

What is the Glossy Credit system?

The Glossy Credit system is a rewards program allowing subscribers to earn credits through activities like surveys, referrals,...
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Is there a referral program for GlossyBox subscribers?

GlossyBox offers a referral program that rewards subscribers for inviting friends. When a subscriber refers someone, both can...
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We look to the GlossyBox issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
GlossyBox issues reported to GetHuman

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