How long does it take to process a return?

The processing time for returns at Freepeople typically takes around 10-14 business days. Once the returned items are received at their facility, they need time to inspect and verify the condition of the products. This ensures that the items are eligible for a refund or exchange. After the inspection, the refund or exchange process begins, and it may take an additional few days for the refund amount to appear in your account or for the exchanged items to be shipped. It is important to note that during peak seasons or promotions, processing times may be slightly longer. Freepeople strives to process returns as quickly as possible while maintaining thoroughness and quality control to provide the best service to their customers.